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Digital Architect

Experience: 10-13
Posted: 14 Apr,2022
Location: United Arab Emirates

Digital Architect

Work Location : Dubai


Looking for candidates with Ecommerce background.


Digital Architect

Role keywords: Ecommerce, b2c, marketplace

Products such as : SAP Hybris, Life ray, Commerce tools, Spryker, Adobe Magento


Job objective:
  • The key purpose of the role is to lead the overall channels architecture covering assisted and unassisted channels. Expected to have an in-depth understanding of all aspects of the digital technology such as Web, Mobile Apps, CMS, CDN, API Gateways as well as channel front & back-end technologies required to architect all channels, such as:
  1. retail [stores], POS, dealers, agent call center, kiosks
  2. mobile app, e-shop and self-service management [priority], 
  3. social media 

The role is expected to be 50:50 technical and business facing and is expected to engage heavily with digital and CE teams to define solutions for real estate ecommerce


Key Accountabilities

Strategy:

  • Contribute to and align with e2e IT roadmap and budget accordingly

Technical design:

  • Design the Digital experience layer architecture to directly drive the corporate online presence and sales with business teams. Supports Digital, Commercial and Operations business units with solutions to grow customer acquisitions, cross-sells and self-service capabilities for their respective business unit channels
  • Design flexible architecture to sell core products and customizable add-ons 
  • Define target channel solution, technology, integration points 
  • Define all phases & tracks that need to be implemented for channel and supporting digital capabilities aligned with business launch phases
  • Scope the tracks (with necessary vendor/partners) and hand-over to implementation teams to deliver
  • Subject matter expert and technology evangelist responsible for the domain technology strategy and vision, technology roadmaps, technology maturity review, design assurance & technical governance
  • Work closely with the Digital, sales and CRM teams to design the necessary architecture to deliver the MVP 
  • Work closely with the business partners and CE teams on customer journeys as well as working closely with the API architect to define front end architecture and re-usable business capabilities
  • Work with Data and Integration architects to drive contextual and real-time offers to customers at the right time in their digital journey
  • Works in agile design & delivery, CI/CD setup to design (and deploy large-scale high performance and distributed web applications)
  • Member of Design authority and formalizes approval process for high level designs and deliverables
  • SME responsible to generate solution designs in response to business unit requirements. 
  • Validates solution components and provide solution walkthrough with business units; Identify technical issues / risks and present alternatives to alleviate or resolve
  • Creating/identifying re-usable components, tools, accelerators & ensuring adoptions of these accelerators during delivery
  • Design authority review during project implementations
  • Define umbrella scope of work with vendor in alignment with IT functional & technical leads
  • Work closely with IT-PMO, IT-Business partners and functional leads to define most suitable delivery approach.
  • Work closely with IT-Business partners to support them in correctly managing business expectations on the proposed solution
  • Ability to define the system landscape, to identify gaps between current and desired end-states
Application Governance
  • Ensure consistency with other applications in the architecture
  • Maintain compliance with overall direction of architecture roadmap and business priorities
  • Lead design authority governance for the projects throughout the SDLC 
  • Create and instill practice for architecture review board
  • Instill application governance , controls and procedures
  • Ensure Application lifecycle management is maintained for upgrade and deprecation paths
  • Work closely with security and infrastructure teams to establish a robust and secure application.
  • Work closely with the integration architect to clearly establish application integration design patterns


Job-Specific Skills: 
  • Desrirable to have Development experience such as Java, Scala, Python, Spring, Angular, HTML5, CSS3
  • Any: Working knowledge of digital front end and DXP layers solution architecture ecommerce and self service platforms: magento, hybris, Liferay, (hybris, etc), omni-channel, Mobile App development (iOS, Android), API Management Platform
  • Integration experience with CRM, CPC, COM, CPQ
  • Customer touchpoint analytics and integration with: google analytic, CDP, CVM/NBA , unified comms (centralised notification, chatbot, direct to agent chat, direct to agent video chat, co-browsing)
  • CMS platforms: Drupal, Word press, Contentful etc.
  • Mobile web (adaptive, responsive), Progressive Web App, mobile app (native, hybrid), APIs (RESTful/OData/JSON) and API design


Added Knowledge of below is highly advantageous 
  • (Architecture, Development and DevOps) including Cloud-native applications and services on private or public cloud technologies
  • Agile methodology & experience in designing workflow rules to carry out business processes
  • AWS and Azure public cloud, Containerisation (Docker), Orchestration-Kubernetes, Kafka & service mesh (Envoy, Istio, AWS App Mesh, etc.), cloud tech, devops and micro-services (experience in NodeJS, Spring Boot etc), APIs (RESTful/OData/JSON) and API design, CI/CD Automation (CloudFormation, TerraForm, AWS CodePipeline/CodeDeploy, Jenkins…)


Required Skills

Skill
Years
Months
Digital architecture
10
0
Scala
10
0
JAVA
10
0
CMS platforms: Drupal, wordpress, contentful etc
10
0
Integration experience with CRM,
10
0
Integration experience with CPC
10
0
Integration experience with COM
10
0
SAP Hybris
10
0
Liferay
10
0
Commercetools
10
0
spryker
10
0
Adobe Magento
10
0
Web Service
10
0
Cloud-native applications
10
0
Microservices
10
0