Senior Manager - Group Operations.
Work Location is Bahrain.
Key Accountabilities
Reporting to the Deputy Group Head of Operations the job holder will support the:
a) Managing and contributing to the strategic changes relating to the end to end processing of Cash and Trade Finance products specifically relating to the Group’s Digitisation strategy.
b) implementation of Operational Process Improvement initiatives using recognised industry concepts e.g. Project Management, Lean / Six Sigma across a variety of products, services and channels,
c) Workshopping of new processes along with documenting the changes for governance
d) development and deployment of relevant Key Performance metrics to drive a consistent, rigorous and on-going assessment of the Group’s operational capability,
1. Building and deploying standard business Key Performance Indicators (KPIs)
2. Contributing to the development of a Target Operating Model for Group Operations
3. Developing and deploying tools and techniques to identify what changes in processes, procedures and practices are needed to support the strategic objectives of the Group.
4. Applying a structured methodology to change management activities
Managing the transition of change within the business
Key Activities
Experience
10 years of experience in GTB products (Cash and/or Trade) as well as organizational change management, business analyst or project manager role, leading business process transformation at least some of which is related to the introduction of new technology
Knowledge
Education / Certifications