We are currently looking for young and energetic customer service female to join our client in Abudhabi who can join immediately.

Responsibilities

• Provide splendid customer services to customers in a friendly and courteous manner at all times
• Have sufficient knowledge about the banking products and services and respond to all inquiries accordingly
• Improve customers’ banking experience with the bank by ensuring that the customers are attended to promptly and all their challenges are resolved without delay
• Ensure that all the bank’s policies and procedures, code of conduct and regulatory guidelines are strictly complied with in the process of discharging duties
• Inform and suggest new banking products to customers
• Provide information to customers on their account status and account balances
• Suggest effective ways through which the bank can promote its products and services and increase customer satisfaction
• Provide assistance to all other members of staff in other departments of the bank by liaising with them through healthy interactions

Main role

• Answering questions about a company's products or services. ...
• Processing orders and transactions. ...
• Resolving issues and troubleshooting technical problems. ...
• Delivering information about a company's offerings. ...
• Providing proactive customer outreach.

Location Abu Dhabi

Banking experience preferred

3-5years experience