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Customer Service

Experience: 5-6
Posted: 11 Nov,2021
Location: United Arab Emirates


We are currently looking for young and energetic customer service female to join our client in Abudhabi who can join immediately.



Responsibilities

  • Provide splendid customer services to customers in a friendly and courteous manner at all times
  • Have sufficient knowledge about the banking products and services and respond to all inquiries accordingly
  • Improve customers’ banking experience with the bank by ensuring that the customers are attended to promptly and all their challenges are resolved without delay
  • Ensure that all the bank’s policies and procedures, code of conduct and regulatory guidelines are strictly complied with in the process of discharging duties
  • Inform and suggest new banking products to customers
  • Provide information to customers on their account status and account balances
  • Suggest effective ways through which the bank can promote its products and services and increase customer satisfaction
  • Provide assistance to all other members of staff in other departments of the bank by liaising with them through healthy interactions


Main role


  • Answering questions about a company's products or services. ...
  • Processing orders and transactions. ...
  • Resolving issues and troubleshooting technical problems. ...
  • Delivering information about a company's offerings. ...
  • Providing proactive customer outreach.



Location Abu Dhabi

Banking experience preferred

3-5years experience


Required Skills

Skill
Years
Months
Customer Service
5
0
Banking Operation
5
0
Client Servicing
5
0
Data Privacy 
5
0