We are currently looking for young and energetic customer service female to join our client in Abudhabi who can join immediately.
- Provide splendid customer services to customers in a friendly and courteous manner at all times
- Have sufficient knowledge about the banking products and services and respond to all inquiries accordingly
- Improve customers’ banking experience with the bank by ensuring that the customers are attended to promptly and all their challenges are resolved without delay
- Ensure that all the bank’s policies and procedures, code of conduct and regulatory guidelines are strictly complied with in the process of discharging duties
- Inform and suggest new banking products to customers
- Provide information to customers on their account status and account balances
- Suggest effective ways through which the bank can promote its products and services and increase customer satisfaction
- Provide assistance to all other members of staff in other departments of the bank by liaising with them through healthy interactions
- Answering questions about a company's products or services. ...
- Processing orders and transactions. ...
- Resolving issues and troubleshooting technical problems. ...
- Delivering information about a company's offerings. ...
- Providing proactive customer outreach.
Location Abu Dhabi
Banking experience preferred