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Business Analyst -Card Projects

Experience: 4-6
Posted: 29 Sep,2021
Location: United Arab Emirates

Key Accountabilities of the role


  • Interact with internal business stakeholders and subject matter experts to understand their problems and needs. 
  • Gather, document, and analyze business needs and requirements. 
  • Participate in the initiation, conceptualization, design & planning phase of the project to review all Cards related requirements. 
  • Review and validate functional / technical design documents from Vendor(s). 
  • Working knowledge of TSYS Prime, online will be an added value. 
  • Experience in working with contactless products, mobile wallets, ecommerce will be a great advantage. 
  • End-to-end functional knowledge of card issuing and acquiring process (application boarding, account/card maintenance, cardholder billing, payment scheme interchange settlements etc.) 
  • Knowledge of card fees, billing cycles, delinquency bucket movements, payment hierarchy for offsetting outstanding balances in different financial plans, etc. 
  • Conversant with mobile payments security aspects.


ESSENTIAL FUNCTIONS


  • Determine operational objectives by studying business functions; gathering information; evaluating output requirements, Identify and engage stake holders in all aspects.
  • Define project requirements by identifying project milestones, phases, and elements.
  • Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions to keep project on track.
  • Understand and communicate the financial and operational impact and delays or any changes to the project
  • Assist and train less experienced peers.
  • Able to constantly coordinate with IT teams and manage multiple projects, customer issues and demands while providing exceptional customer service.
  • Perform any other relevant duties as required by the business unit.


Previous experience:      

  • Must have 3-5 years of experience with Card Products/Processing related projects in a financial institution.
  • Familiarity with card systems such as TSYS Prime
  • Must have 3 years of experience with Debit covered Card platform installations and enhancement of the platform workflows in operations.



PREFERRED QUALIFICATIONS

 

  • Bachelor’s degree preferred.
  • Payment processing industry experience.
  • Experience completing card processing operational projects
  • Experience coordinating with ITD for project support and completion within agreed targets.
  • Ability to communicate effectively (verbal and written as well as PowerPoint presentations).
  • Proficiency in English is essential.




Required Skills

Skill
Years
Months
Card Products/Processing
4
0
Debit covered Card platform installations
4
0
Business Analysts on CARDS
4
0
Cards - Debit/covered cards /wallet/ecommerce
3
0
TSYS Prime System
4
0
requirements gathering
3
0