Job Role and Requirements

Oracle CX Sales and Service - Experience in developing custom objects in Oracle CX Sales and Service is a must.

• Experience on SaaS applications – Oracle CX Sales and service Cloud (Part of Engagement Cloud), Oracle Marketing Cloud (Eloqua) is a must.
• Exposure to other domains such as ERP is preferable
• Good Knowledge on all modules of Oracle Engagement Cloud. Working Experience VBCS,ICS and CPQ
• Strong Programming skills, as well as the ability to review complex code bases written

by others Understanding of Cloud Architecture

• Should have knowledge on Data Migration
• Hands-on experience with Oracle Service Cloud (B2C Service) – Third party application

integration leveraging SOAP/REST APIs

• Responsible for Customer Production Support, tracking-incidents, replication,

troubleshooting and resolution of critical production calls

• Change Management
• Proficient in Groovy Scripting, Mobile and Outlook Integration and Object Customization.
• Should be able to build workflows, triggers, and Field Updates.
• Integrations and Extension to PaaS (Workflow, Reports, APIs, and Error Handling)
• Experience in Fusion CRM BI Dashboards and OTBI Analytics Cloud
• Knowledge of other CX products like Oracle CPQ is an advantage