Job purpose

To act as a liaison among different business stakeholders of Dubai Trade - both internal and external, to understand the business environment impacting trade process.

Job Role and Responsibilities:

• Facilitate and provide assistance in business case development via targeted workshops to achieve desired business outcomes
• Document and monitor business processes, business rules, metrics and standard operating procedures as a result of improvement initiatives.
• Use workshops, brain storming session and other business analysis techniques to gather and elicit business requirements for new initiatives
• Documenting Initial Demand Request, BRS-Business Requirement Specification creating prototypes  and other project documents
•  Participate in project review meetings to identify changes to business requirements and maintain the same till the project closure.
• Support the business analysis & process improvement activities in multiple projects from direct partners 
• Demonstrate ability to manage simultaneous engagements across projects and new opportunities.
• Apply relevant industry experience in one or more of the domains such as logistics, supply chain, ports and customs.
• Use various business analysis tools and other BPM technologies to document business and system requirements and for other project specific activities.
• Work with different project teams to maintain and manage the business scope definition and change control activities.
• Support team members where necessary in adhering to best practices when engaging in initiatives/projects. 

Minimum Qualifications

Bachelors degree in Business Information Systems

Minimum Experience

5 Years in a relevant field

Job Specific Skills

• Business Process Analysis Tools & Techniques
•  Experience on requirements elicitation and documentation
•  Familiarity with Use Case, BPMN techniques
•  Preferable Experience in Supply-Chain, Logistics, Ports and Customs Domain
•  Experience in a consulting role is preferred
• Innovation, vision, creativity, taking initiative, problem-solving and decision-making
• Excellent written and verbal communication skills

Generic Skills

• Excellent Written Communication Skills
• Analytical Thinking
• Data Analysis Interpretation
•  Creative problem solving
• Team player