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Business Analyst

Experience: 5-6
Posted: 08 Sep,2021
Location: United Arab Emirates

Job purpose

To act as a liaison among different business stakeholders of Dubai Trade - both internal and external, to understand the business environment impacting trade process.

Job Role and Responsibilities:

  • Facilitate and provide assistance in business case development via targeted workshops to achieve desired business outcomes
  • Document and monitor business processes, business rules, metrics and standard operating procedures as a result of improvement initiatives.
  • Use workshops, brain storming session and other business analysis techniques to gather and elicit business requirements for new initiatives
  • Documenting Initial Demand Request, BRS-Business Requirement Specification creating prototypes  and other project documents
  •  Participate in project review meetings to identify changes to business requirements and maintain the same till the project closure.
  • Support the business analysis & process improvement activities in multiple projects from direct partners 
  • Demonstrate ability to manage simultaneous engagements across projects and new opportunities.
  • Apply relevant industry experience in one or more of the domains such as logistics, supply chain, ports and customs.
  • Use various business analysis tools and other BPM technologies to document business and system requirements and for other project specific activities.
  • Work with different project teams to maintain and manage the business scope definition and change control activities.
  • Support team members where necessary in adhering to best practices when engaging in initiatives/projects. 

Minimum Qualifications

Bachelors degree in Business Information Systems

Minimum Experience

5 Years in a relevant field


Job Specific Skills

  • Business Process Analysis Tools & Techniques
  •  Experience on requirements elicitation and documentation
  •  Familiarity with Use Case, BPMN techniques
  •  Preferable Experience in Supply-Chain, Logistics, Ports and Customs Domain
  •  Experience in a consulting role is preferred
  • Innovation, vision, creativity, taking initiative, problem-solving and decision-making
  • Excellent written and verbal communication skills


Generic Skills

  • Excellent Written Communication Skills
  • Analytical Thinking
  • Data Analysis Interpretation
  •  Creative problem solving
  • Team player 

Required Skills

BPMN process modelling
use case diagram
Business Analyst
Analysis of Business Requirements
IT projects in ports, customs, supply chain, trade
Data Analysis