General Job Requirement :

Working on design and implementation of Dial-plan for Inbound and Outbound calls in CUCM Clusters 

Managed day-to-day client and internal service requests and documented all services performed 

Voice Network/Telecom Experience -VoIP Troubleshooting, Voice capacity planning and Voice Network Design.

Technical experience requirement :

•  Cisco Collaboration and IP Telephony Exp.
•  Network Engineering Experience (Routing & Switching) 
•  Understanding and worked on Cisco Unity Connection with UCCX Knowledge. 
•  Experience troubleshooting telecommunications equipment and technologies including

TDM, T1, ISDN, etc.

Experience on :

•  Cisco Unified Communications Manager 
•  Cisco Unity Connection 
•  Cisco Unified Presence Server 
•  Cisco Meeting server 
•  Cisco Unified Border Element 
•  Cisco Unified Computing Virtualization (UC on UCS) 
•  Cisco Voice Gateway (MGCP,H323,SIP) 
• Cisco Webex 
•  CCNA or CCNP(voice) mandatory.