Job Description

Job Title:IT Project Manager- Ecommerce

Job Location: Dubai

Job Role:

The E-commerce Project Manager will be responsible for leading and overseeing the successful planning, execution, and completion of e-commerce projects. This role requires a deep understanding of e-commerce platforms, technologies, and best practices to deliver high-quality, user-friendly, and efficient online experiences. The E-commerce Project Manager will collaborate with cross-functional teams, manage stakeholders, and ensure that e-commerce initiatives align with the organization's strategic objectives and customer needs. Strong project management, technical expertise, and communication skills are essential for success in this role. The E-commerce Project Manager plays a critical role in ensuring the successful delivery of e-commerce initiatives that drive business growth and enhance the customer experience. This position requires a blend of technical expertise, project management skills, and strong collaboration and communication abilities to lead projects that meet the needs of the business and its customers.

Roles & Responsibilities:

Project Planning and Execution: 

• Develop and maintain project plans, including scope, timelines, resource allocation, and budgeting to ensure the successful implementation of e-commerce initiatives.

E-commerce Platform Expertise: 

• Leverage in-depth knowledge of e-commerce platforms and technologies to make informed decisions about platform selection, integrations, and customizations.

Cross-functional Collaboration:

• Work closely with web developers (internal and external ), UX/UI designers, marketing professionals, and IT specialists to ensure seamless integration of e-commerce initiatives with existing systems and processes.

Stakeholder Management: 

• Engage with key stakeholders to gather requirements, provide project updates, and ensure that the e-commerce project meets the needs of the business and its customers.

Agile Methodologies: 

• Utilize agile project management methodologies to facilitate iterative development, adapt to changing requirements, and deliver value to the business in short cycles.

Risk Management: 

• Identify potential risks and issues related to e-commerce project delivery, and develop mitigation strategies to address them.

User Experience (UX) and Conversion Optimization:

• Focus on improving the user experience of the e-commerce platform and optimizing the conversion funnel to drive sales and enhance customer satisfaction.

Highly experienced in managing Tier 1 Vendors:

• Manage relationships with external vendors or e-commerce solution providers to ensure the successful delivery of e-commerce solutions and services.

Continuous Improvement:

• Foster a culture of continuous improvement to innovate and enhance the e-commerce offering.

Education & Experience:

• Bachelor’s degree in IT or business or related field or an MBA.
• 8+ years of experience in Project Management within E-commerce.
• Deep understanding of e-commerce platforms and technologies 
• Strong knowledge of agile methodologies and experience in leading agile e-commerce projects.
• Excellent communication and stakeholder management skills, with the ability to collaborate with cross-functional teams and manage vendor relationships.
• Strong problem-solving and risk management skills to address challenges and mitigate project risks.
• Leadership skills to drive the e-commerce project team and foster a culture of continuous improvement.
• Exceptional analytical and conceptual thinking skills.
• Advanced technical skills and experience of managing E-commerce programs and projects.
• Excellent documentation and comprehension skills.
• Fundamental analytical and conceptual thinking skills.
• Experience creating detailed reports and giving presentations.
• Competency in Microsoft applications including Word, Excel, Power point and Visio.
• Excellent planning, organizational, and time management skills.
• Experience leading major projects in the market and part of top-performing teams.