Job Description

Salesforce CRM Developer with knowledge of the Tableau BI platform. Salesforce and community portal platforms.

Role & Responsibilities: 

• Support business requirements and deal with all the CRM business needs. 
• Business requirements gathering, producing functional analysis and facilitating customer workshops, etc. 
• Communicate with different project managers, clients, and technicians and ensure efficient participation in all the different phases of development from testing to maintenance. 
• Maintain the Salesforce CRM platform, fix bugs/issues, apply updates, and implement continuous enhancements. 
• Develop and configure Salesforce CRM and Community Portal to accommodate business requirements.
• Integrate Salesforce CRM with other business solutions (Oracle Fusion HCM, Supply Chain, Finance) in collaboration with other team members. 
• Develop advanced reports and dashboards on Salesforce & Tableau BI. 
• Maintain system design and configuration documentation. 
• Report on project progress, manage timelines and costs, and update relevant stakeholders. Skills: 
• Ability to manage a team and perform multiple tasks
• Ability to solve complex and high-level problems and application issues. 
• Excellent communication skills. 

Qualifications: 

• A bachelor's degree in computer science or information Technology (preferred). 
• Good experience in Salesforce and community portal platforms 
• Deep understanding of the Salesforce IDE (Integrated Development Environment) & Tableau BI. 
• Hands-on experience with different types of tools of Salesforce IDE & Tableau BI. 
• Proficiency in various database scripting languages like MYSQL, Apex, Native, and VisualForce. 
• Well-versed with the Lightning framework