Job Description

Key Responsibilities & Accountabilities

• Define, Monitor and Review SMART KPIs for Sales/Non-Sales teams across the company
• Maintain, develop, improve and automate reports end to end
• Interpret data and analyse results in order to provide key business information and recommendations for improvement
• Work closely with stakeholders and help them achieve KPIs by guiding them on where they lack and what needs to be done
• Develop Balanced Score Card for Departmental Heads and Senior Management
• Knowledge in Benchmarking the performance of different Sales and Operational units
• Ability to produce and present analyses and recommendations to senior management
• Strong expertise in handling and consolidating large amounts of complex data/databases
• Perform Time and Motion study for all the departments in a phased manner and come up with an exhaustive and fungible capacity models.
• Perform Sales and Non-Sales Performance Analysis using statistical models using BI tools
• Maintain good working relationship with all stakeholders and take the organization to the next level in terms of KPI maturity level in coming years.
• Good knowledge in setting performance benchmarks in line with Market
• Deliver performance management related workshops.

Education & experience:

• Minimum of 11-14 years of experience in Performance Management
• Experience in Business Analytics, Sales Planning/Budgeting, Strong in Statistics
• Good to Excellent working knowledge in Power BI and data modelling skills
• Master’s degree in business management / Engineering
• Working knowledge in setting organizational, departmental and individual KPIs/BSC
• Well-versed in Power BI and other tools like SQL, Oracle, Python, R, etc.
• KPI/BSC experience in Big4 consulting / Real Estate / Prominent Banks is a plus
• Certification in Balanced Score Card / KPIs / TQM / Malcom Baldrige framework is a big plus

Key requirements:

• Stakeholder Management
• Excellent Negotiation skills
• Detail oriented
• Strong Analytical background
• Problem-solving and decision-making skills
• Effective communication
• Ability to make innovative presentations with crisp message and clear actionable
• Aware of new market trends in Performance Management
• Good interpersonal skills
• Ability to work independently and also as a team