Job Description

Job Description & Responsibilities include:

[Tech SME/PM – for Digital Operations BAU and New Projects]

1. Project Plan management 

2. Tracking milestones/defects

3. Tracking & Coordination with vendors

4. Communication with internal stakeholders/process owners

5. Creation and submission of artifacts as per IT process & Governance – ITCM/ITA/GIS/IT Ops

6. Presentation & Updates

7. Budgets & utilization tracking (contracts & invoices)

8. Administrative tasks related to Project (EPM & Confluence/JIRA)

9. TC33A file process support and implementation

10. Testing coordination & support 

11. Change Release Management – Liaise with approvers, Rtb & deployment to production.

12. Create Sales Teams, Manage and Monitor

13. Manage offshore and onsite teams.

14. Manage 360 marketing operations.