Job Description

Job Title: Strategy and Performance Management Consultant

Location: Dubai

Key Responsibilities & Accountabilities:

Operations Management 

• Facilitate the completion of day-to-day operations through the available resources efficiently.
• Execute the set policies and procedures, to ensure that operations are being achieved both efficiently and effectively.
• Enhance and streamline processes in order to make sure the scope of work is met.

Strategy Facilitation

• Contribute in the development and periodic review of the long-term strategy (corporate directions for the group cascaded to the centre, business units and its subsidiaries) ensuring that the organization meets its core objectives.
• Contribute in the communication of the strategic plan to all stakeholders.
• Contribute in the cascading of the corporate strategy to the annual business plans, corporate and operational measurements. 
• Facilitate workshops/prepare presentations as needed for strategy, or annual planning.
• Conduct periodical strategy reviews to reflect latest business developments, environmental changes, driving scenario -based planning and updates to the strategy.
• Support the Business Units to unlock the value of their business by defining their Business Models aligned with the Corporate Strategy.

Corporate and Operational Performance Management

• Contribute in the development of corporate and operational measurements and annual targets to measure the fulfilment of the corporate strategy.
• Monitor performance, prepare periodic reports and propose recommendations to enhance overall performance.
• Support the development of SLAs between Organizational Units to ensure timely delivery of services. 
• Monitor & review SLAs, prepare periodic reports and propose recommendations to enhance overall performance.

Reporting

• Ensure that all reports are prepared timely and accurately and meet the organization’s organizational requirements, in adherence to the company’s policies and quality standards.

Continuous Improvement  

• Contribute to the identification of opportunities for continuous improvement of the SOTD Department systems, processes, and practices considering international best practices, improvement of business processes and cost optimization.

Education & Experience:

• A minimum of 5 years of experience, with 3 years in a relevant role
• English language required. (advanced); Arabic language desired (working knowledge).
• A minimum of a bachelor’s or any equivalent degree.                   
• Any additional certification(s) relevant to the scope of work would be an advantage.
• Methodologies, approaches and best practices related to strategy, corporate and operational performance management, business plans and SLA’s.
• Networking and managing relationships and partnerships with key stakeholders. 
• Planning, organizing and negotiating skills.
• Strategic mindset and business acumen 

Competencies:

• Agility
• Building Relationships
• Customer Service
• Digital Readiness
• Analytical Thinking
• Information Protection
• Innovation
• Negotiation skills
• Presentation Skills
• Problem Solving Skills
• Project Management
• Quality & Reliability
• Transparency
• Organizational performance Mgt.
• Data Analytics

Internal:

• Management
• Organizational Units
• BUs Organizational Units
• Committees, Teams and Taskforces where applicable

External: 

• Government Bodies/Agencies
• Private organizations (Global & National)