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Mobile Technical System Analyst

Experience: 8-11
Posted: 05 Sep,2021
Location: United Arab Emirates

E-Channel Production Support Engineer roles and responsibilities :


  • Responsible to provide technical support for Microservices/E-Channels production systems within.
  • Define and meet scalability, availability, security, and performance goals.
  • Passionate about application integration patterns, Microservices and container architecture.
  • Extensive experience with standard financial solution components such as core banking, payments, cards, e-channels, reconciliation, and GL integration.
  • Experience with continuous integration/deployment tools and best practices in DevOps
  • Provide technical support for initiatives and track projects/BAU requests/ CRs to closure.
  • Articulate and document business requirements for projects, change requests etc.
  • Follow-up with service teams/vendors for support issues and respond quickly to service tickets in a timely manner
  • Participated within an Agile/Scrum team, extensive hands on experience with quality assurance methods.
  • Provide relevant stockholders with required technical support, assessments, and reports.
  • Mitigate risks and close audit points if any on the applications and processes.
  • Closely monitor the incidents tickets and problem tickets and close them before the breach of SLA.
  • Understand the latest technology trends and provide improvement suggestion in the products.
  • Review the proposal and provide feedback on the same to ensure the completeness of the scope and quality
  • Provide periodic reports and monthly updates on the ongoing initiatives to department head.
  • Facilitate and UAT of projects, CRs by adhering to Quality control policies and guidelines.
  • Support “go-live’ and post ‘go-live’ activities for projects and any releases to production.
  • Comply with IT processes, and procedures.
  • Ensure business continuity by conducting periodic system health check, DR rehearsal, security updates, technology updates, backups, hardware maintenance, software  maintenance, license maintenance, and technical design improvement to assigned systems
  • Attend all the team meetings, one to one meetings to have a high level of communication culture.
  • Timely response to email, tasks assigned and diligent follow-up with various stakeholders.
  • Expertise in setting up project specific environment on Linux/Unix platform that involves CM branching, merging, labelling, Baseline and development work areas


Required Technical Skills


  • Experience in Mobile App design and architecture.
  • Experience in Web services design knowledge (soap, rest, micro services, and design/run time governance).
  • Deep expertise in Microservices based application technology foundations (Java Spring Boot, Spring, Spring MVC, Spring Security, Struts, NodeJS, Docker, API Management, etc.)
  • Experience in Message Oriented Middleware: Kafka, MQ Series, Sun One Message Queue, RabitMQ, MQ, ActiveMQ
  • Experience in database : SQL Server , Oracle, DB2, DataFlex, MS Access, MySQL, Sybase
  • Mobile Banking experience is needed
  • Experience of technical as well as functional J2EE/ DevOps/ Production Support.
  • Deployment strategies and the coordination of architecture changes for rapidly evolving project.
  • Monitoring (APM) technologies like AppDynamics, Kibana , Grafana, Elasticsearch.
  • Experienced in Scripting(Bash/Python


Required Skills

Skill
Years
Months
Agile Development
7
0
Linux
5
0
Design Web Services
5
0
Microservices
5
0
SQL Server , Oracle, DB2, DataFlex, MS Access
6
0
Production support
5
0
Python
5
0
Microservices application development
7
0
JAVA
7
0
Continues integration( Dev0ps)
7
0
Mobile application design
6
0
go live support
3
0
Messaging/Middleware Kafka, MQ Series, Sun One Message Queue, RabitMQ, MQ, ActiveMQ
4
0
APM Technologies AppDynamics, Kibana , Grafana, Elasticsearch
5
0