CRM

At ParamInfo we design and build a strong CRM platform in collaboration with our clients. Organizations must not only seek the ideal CRM technologies for their business, but must also adapt effective change management strategies to align to their people and processes with customer relationship objectives. ParamInfo CRM practice has a strong significant experience implementing CRM solutions in a variety of industries around the world. We can help your company on a broad range of CRM priorities, from sales management to marketing process to customer support and service.

We work with a wide range of CRM products, including Oracle Siebel CRM, Oracle OnDemand, Microsoft CRM, Salesforce.com. Our services in this area venture across the application development lifecycle from development, implementation and maintenance to testing, upgrades and managed services.

The Benefits of CRM:
  • Improved customer service
  • Effective change management strategies
  • Enhanced business operations and Improved profits
  • Management of resource and process becomes easier
  • Faster and effective customer and resource capabilities

Salesforce CRM

ParamInfo’s CRM practice provides salesforce.com consulting for organizations that wanted to take advantage of CRM. You can leverage our knowledge and expertise in Salesforce.com to improve your business from an average to merit performance. Using Salesforce.com as the platform, we will assist you to build a streamlined process that works with your sales team smoothly. We also steadfast to enable your Sales, Marketing and Services teams to greatly improve their productivity and effectiveness through more relevant information sharing with respect to sales.

Salesforce helps you leverage the sales advantages using the on-premise CRM and also with the implementation of a cloud-based CRM. Those companies who would like to implement Salesforce CRM on-premise as well as cloud, we also help them in their sales-centric required CRM solutions.

We offer a comprehensive consultancy for salesforce.com and able to provide configuration, applicable best practices as well as apex and visualforce development services to our clients – all with certified and local skilled resources.

The services we offer as part of Salesforce:

  • Salesforce Automation - Cloud enabled salesforce
  • Customer Service - Cloud enabled
  • Data Integration & Management – Connect external systems to Salesforce & management of data
  • Salesforce Analytics – Analytics and reporting using sales cloud